Cancellation Policy

Thank you for booking with me and trusting me with getting you to your hair goals! I value your time and commitment to your self-care journey. To provide the best possible service to all my clients, I have established the following cancellation policy. Cancellation Notice: I kindly request a minimum of 24 hours notice if you need to cancel or schedule your appointment. This allows me time to offer the open appointment to another client who may be on the waiting list. Late Cancellation or No-Show: If you cancel your appointment less than 24 hours in advance or fail to show up for your scheduled appointment, you may be charged a cancellation fee equivalent to 30% of the service’s total cost. Repeat Offenders: Clients who repeatedly cancel with less than 24 hours notice or fail to not show up for their appointments may be required to provide a non-refundable deposit to secure future bookings. Emergency Situations: I understand that emergencies can arise, and I will handle them with empathy and understanding! Please communicate with me as soon as possible in the event of an emergency, and I will work with you to find a suitable solution. I will do the same in the event of emergency on my end as well and reach out to you as soon as possible. Late Arrival: I strive to accommodate all my clients, and punctuality is greatly appreciated. However, if you arrive significantly late for you appointment without communicating to me, we may need to shorten or cancel the appointment to avoid inconveniencing others. Booking Confirmation: I will send out appointment reminders via email or text message for your conveniece. However, the responsibility to remember and manage your appointment ultimately rests with you. By booking an appointment with me, Tara Perez, you acknowledge and agree to my cancellation policy. I appreciate your understanding and cooperation in helping me maintain the highest standard of service for all my valued clients.